OnCue #129 in Edmond, OK Open now

Reviews about OnCue #129

• ★ ★ ★ ★ ★

  June 21, 2020, by mary fair
  I really love Oncu and will visit here over almost any other convenient store. With the exception of one associate, everyone is kind, friendly, and helpful at this location. That being said you have one associate that has consistently been rude and had extremely poor customer service the last 3 time I was in. I am a store manager of a fairly high volume retail store and I would be appalled if anyone treated my guests the way she has treated me and my family. I didn't catch her name but she is about 5'2 with very short black curly hair. Unfortunately she has a rude expression, does not ever say anything when you approach her register, and this last time moved my product to a different register, said nothing to me, said "you do this one" to the other associate, then proceeded to shoot me a dirty look, and without a word to me, walked off. Being in customer service for over 10 years I've only ever posted positive reviews of my experiences but three times of pure, unsolicited attitude at a location that is overwhelmingly friendly really makes me want to stop visiting. I still put 5 stars because truly, this is a wonderful location and with the one exception, has a great atmosphere.